from me to you
hi there! im sha’nelle and have been on vinted for a couple years. i love selling and buying clothes here!
prices- i do my best to price things reasonably based off of the original price, brand, and quality. i accept reasonable offers off the listed price but will decline offers that aren’t. if in the description of the item is listed as price firm then please respect that as i will not respond or accept any offers.
shipping- i always ship asap but do not promise a certain shipping time. when i ship out i do send a confirmation message just as a heads up. also please know and understand that as soon as it goes to the post office it is out of my hands and i can’t do but so much.
returns/refunds- i don’t do returns or refunds on any items in my shop unless something goes wrong on my part/is my fault. any return or refund will be dealt with based off of the problem at hand.
bundles- i do offer discounts on bundles and as such do not accept offers made on bundles.
hold- i am more than happy to put an item on hold. if the item has offers on it/ is in high demand I do ask that you pay at least a dollar more than the selling price as I could possibly sell it sooner if i weren’t putting that item on hold. for just a typical item there would be no charge. on typical holds i am willing to hold them for a week but not longer and for an item in high demand i will only hold it for 3 days maximum.
swapping- i, myself, choose not to swap. it’s nothing personal, i just don’t do it.
communication- communication is very important both as a buyer and as a seller so if you ever have questions or concerns feel free to ask. i will answer you to the best of my ability.
allergies- all items in my shop do come from a smoke free household but i do have a husky who sheds. all of my clothes are washed before shipping out but i feel the need to preface just in case anyone has an dog allergy.