Shipping label not received

When you press Get shipping label, the label is usually generated in a few moments. Once it is, you can access it online via your inbox, or download it directly to your device via the conversation screen on Vinted.

If you can’t get the shipping label:

  • Try both checking your email and downloading the label via the conversation screen.
  • See if you entered the correct email address in your profile settings. If not, you can change your email address.
  • Check your Spam or Junk folder, or use the search function of your mailbox to find messages from no-reply@vinted.com.
  • Try downloading the shipping label using a different device (e.g. laptop or smartphone).
  • Wait a couple of hours and then try again.

Good to know:

  • Sending an item without a Vinted-generated shipping label may result in order cancellation and automatic negative feedback.
Was this answer helpful? or
Contact us