Leave product feedback for Vinted
11. April 2017

Know of a specific improvement you’d like to see on Vinted? Now, it’s even easier to share it with our team.

We’re opening a special form where we invite you to submit actionable feedback and tell us what changes you’d like to see and why.

After all, some of the features our community has come to like have been suggested by members - sorting search results, saved searches, and more.

We won’t be replying to messages received through this form, but all your thoughts will be shared with our team.

Have valuable feedback? Share it with us.

Enjoy a bump discount
23. February 2017

Through the entire winter season, right until February 28, enjoy a 40% discount for bumps. Each bump will cost you $0.57. The standard cost of one will be $0.95 from February 28.

Tip: you can also bump multiple listings in one go. Start with selecting one item, tap ‘Bump It’ and add more items by using the ‘+’ sign on your checkout screen.

Better reporting options on Vinted
23. January 2017

In a continuous effort to develop trust and safety on Vinted, our team has just improved the way you can report inappropriate content or behaviour and alert us to bad content.

Previously, this wasn’t always available on our apps. Now, submitting a report through them is also possible with the latest app update, and it only takes a minute.

If you’re ever concerned or offended by:

- A personal message you receive
- An item in Vinted catalog
- Inappropriate content in a Vinted profile
- A post on the forum

You can alert our team by submitting a report. To do this, just hit the flag icon you see on Vinted. In private messages, it’s available under the (i) sign.

Vinted is a community and it takes only a little effort from everyone to keep it safe. If you see something bad, take a moment to report it and we’ll review it as soon as we can. Plus, we’ll keep track of it to spot future suspicious activity automatically.

Happy Vinting!

New shipping prices
10. January 2017

As of January 11, new shipping prices will apply to all items in the Vinted catalog:

• Small parcel: $4.35
• Medium parcel: $6.89
• Large parcel: $7.99

This change follows an increase in USPS prices. We’re continuing our cooperation because USPS offers excellent value and reliability that can’t currently be beaten by any competitors.

As always, all parcels come with tracking info that you can see directly on Vinted.

Tip : to save on shipping, you can bundle several item s from one seller and ship them together. Many sellers have bundle discounts enabled, so you’ll get an extra discount on your items and not just pay less for shipping !

Make your items 5 times more visible!
19. December 2016

With millions of items listed on Vinted, it's only natural that some get more attention than others. Not anymore. Use our new feature giving your items 5 times more visibility in the feed and catalogue! Look for the “Bump it” button next to your items.

The bumped item will be pushed to the top of the feed and catalogue every day for 3 days. More perks? You can track the exact number of members who saw or interacted with your item after the bump.

Don't miss a chance to use the limited time offer now.
• List at least 3 items until 28th February and get 3 totally FREE bumps to try. Look for them under each item and use them for 30 days after the first use.
Enjoy a 40% discount for as many bumps you want until 28th February. Each bump will cost you $0.57 . The standard cost of each bump is $0.95 after 28th Febuary.

Use your credit card to pay for bumps.

Fee changes
30. November 2016

Great news: Selling is now free on Vinted!

Starting December 1 2016, there will be no more sellers’ fee on Vinted. So you keep all your earnings! Or share that bonus – a small discount can be a great incentive for buyers.

We want to give you better security and a great buying experience, so we will be charging buyers a service fee of 5% of the order’s cost, plus a $0.7 fixed fee.

This fee covers payment processing. Plus, it gives you access to anti-scam measures and fast support from our team just in case anything goes wrong.

Any buyer fees will be clearly visible at checkout, so there will be no surprises.

Share your feedback

Now tailored to your needs even more
30. November 2016

Finding something you need in a catalog with millions of items can be tricky. We’ve heard you and found an answer. The new sorting feature will let you browse our catalog and search in more ways tailored just for you. It's an app only feature, but keep an eye for it in the web soon.

You can now search the catalog or your search results sorted by:
• Relevance
• Price: High to low
• Price: Low to high
• Newest first

The items you want are really just a click away now.

Sellers, there are great news waiting for you as well. Ever listed an item but halfway through the process had to do something more important and the listing was lost? Say no more! You can now save item drafts and add more later in 'My Items' . And you can edit your draft forever both on the app and web, so nothing will be lost.

News from Vinted
02. November 2016

We at Vinted would like to share with you some important upcoming changes to our team’s communication with all of you.

1. From now on, all official information and announcements about new features will be posted on the Infoboard (About Vinted >> Infoboard). This will help you find all the latest news for Vinted in one place. The latest announcements will always appear at the top, and you’ll find the older ones in the archive. Additionally, you’ll be able to give us a lot more constructive feedback, right from the Infoboard, by clicking a button and taking a quick survey.

2. Our Help Center will become your first point of contact for questions. We strive to improve and update it everyday, and it contains the answers to questions that you face most often. In cases where you can’t find the information you need, or face a specific issue, please click the “Contact support“ button to get speak to the team.

3. There will be an important change in the forums. Our team will no longer be answering your questions in the forums starting Nov. 5. However, we know how important the forum is to our Vinties, and so it will remain a platform for member-to-member communication. It will also have a new home - from Nov. 5, the forum box that contains the newest topics will be removed from the feed, as the team won’t be posting updates there any longer. You’ll find every forum topic under Browse >> Community.

We hope these changes will Vinted more efficient, and the team believes they will benefit our whole community.