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Help Center

Removing messages and conversations

If you want to remove particular messages or clear your chat history, you have the following options:

1. Remove direct messages

If you’re on the app, press and hold the message and select Remove from the menu that pops up. If you’re on the web, press the three-dot symbol next to the message you want to remove and then Remove.

Note that when you remove a direct message, it is removed for everyone in the conversation. 

2. Remove an entire conversation

Go to your inbox and find the conversation you want to remove. Press the (i) icon at the top-right corner of the screen and choose Delete conversation from the menu.

Note that when you remove a conversation, it is removed only for you. 

Important
For security reasons, we will store removed messages in our database for three months.

For more information, read our Privacy Policy.

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