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Reserving an item

  • Android
  • iOS
  • Website
For buyers

If you’ve found an item you like but you can’t buy it at the moment, you can ask the seller to reserve it for you. The seller is not obliged to reserve it, but you'll be notified if they do so. The reservation lasts 5 days.

To ask a seller to reserve an item:

  1. Open the item’s listing page
  2. Press Ask seller
  3. Send the seller a message asking to reserve the item

Once marked as reserved, the item will be hidden from other members in the feed and in the catalog. The item will be visible only to you and you’ll be the only one who can buy it.

For sellers

If someone is planning to buy one of your items and asks you to put it on hold for a while, you can reserve it for them. The reservation lasts 5 days. You can unreserve the item anytime during this period.

To reserve an item:

  1. Open the message thread with the buyer who asked you to reserve the item
  2. Press ⓘ in the upper right corner of the conversation screen
  3. Press Reserve 

Alternatively, you can reserve the item directly from its listing page:

  1. Press the 3 vertical dots in the upper right corner
  2. Press Mark as reserved
  3. Type in the member’s name, and confirm.

Once the item has been reserved, it's hidden from other members on the feed, in the catalog, and in your wardrobe. It’ll only be visible to the member you’ve reserved it for, who’ll also be the only one who can buy it.

To unreserve an item:

  1. Open the message thread with the buyer
  2. Press ⓘ in the upper right corner
  3. Press Unreserve

Alternatively, you can unreserve cancel the reservation of an item from its listing page by pressing the 3 vertical dots in the upper right corner and Unmark as reserved.

For buyers

If you’ve found an item you like but you can’t buy it at the moment, you can ask the seller to reserve it for you. The seller is not obliged to reserve it, but you'll be notified if they do so. The reservation lasts 5 days.

To ask a seller to reserve an item:

  1. Open the item’s listing page
  2. Press Ask seller
  3. Send the seller a message asking to reserve the item

Once marked as reserved, the item will be hidden from other members in the feed and in the catalog. The item will be visible only to you and you’ll be the only one who can buy it. 

For sellers

If someone is planning to buy one of your items and asks you to put it on hold for a while, you can reserve it for them. The reservation lasts 5 days. You can unreserve the item anytime during this period.

To reserve an item:

  1. Open the message thread with the buyer who asked you to reserve the item
  2. Press Reserve at the top of the message thread or
  3. Press ⓘ in the upper right corner, and then Reserve

Once the item has been reserved, it's hidden from other members on the feed, in the catalog, and in your wardrobe. It’ll only be visible to the member you’ve reserved it for, who’ll also be the only one who can buy it.

To unreserve an item:

  1. Open the message thread with the buyer
  2. Press Unmark as reserved at the top of the thread
  3. Alternatively, press ⓘ in the upper-right corner of the listing page, press Unreserve, and confirm.
For buyers

If you’ve found an item you like but you can’t buy it at the moment, you can ask the seller to reserve it for you. The seller is not obliged to reserve it, but you'll be notified if they do so. The reservation lasts 5 days.

To ask a seller to reserve an item:

  1. Open the item’s listing page
  2. Press Ask seller
  3. Send the seller a message asking to reserve the item

Once marked as reserved, the item will be hidden from other members in the feed and in the catalog. The item will be visible only to you and you’ll be the only one who can buy it.

For sellers

If someone is planning to buy one of your items and asks you to put it on hold for a while, you can reserve it for them. The reservation lasts 5 days. You can unreserve the item anytime during this period.

To reserve an item:

  1. Open the message thread with the buyer who asked you to reserve the item
  2. Press ⓘ in the upper right corner of the conversation screen
  3. Press Reserve and confirm 

Alternatively, you can reserve the item directly from its listing page:

  1. Press Mark as reserved underneath the item’s description
  2. Type in the member’s name in the “Reserve for” field
  3. Press Reserve 

Once the item has been reserved, it's hidden from other members on the feed, in the catalog, and in your wardrobe. It’ll only be visible to the member you’ve reserved it for, who’ll also be the only one who can buy it.

To unreserve an item:

  1. Open the message thread with the buyer
  2. Press ⓘ in the upper right corner
  3. Press Unreserve and confirm 

Alternatively, you can unreserve an item from its listing page by pressing Unmark as reserved underneath the item’s description.

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