Why your listing was hidden or deleted

At Vinted, we pay great attention to content quality. If a listing doesn’t align with our Catalog rules, we don’t have any other choice but to hide or remove it.

Hidden listings 

We’ll have to hide your listing if: 

  • You haven’t provided authenticity proof for your item
  • Multiple brands are mentioned in a single listing
  • The item’s price, condition, size, or hashtags are misleading
  • The item’s description promotes another marketplace
  • The item is placed under the wrong catalog category
  • The pictures are of low quality.
  • The item is uploaded for the purpose of bidding
Deleted listings

We’ll have to delete your listing if:

  • The item is counterfeit
  • The item is listed more than once and is a duplicate
  • The item isn’t allowed to be sold on Vinted
  • The item promotes terrorism or a terrorist organization, promotes or displays violence, discrimination, hatred, crime
  • The item is made from animal fur, reptile skin, shells, or ivory 
  • The pictures are taken from another website, including stock photos
  • The item is uploaded for the purpose of reselling (i.e. commercial selling)
  • The item is uploaded for the purpose of searching for it
  • It’s a cosmetic product or perfume that has been opened/used or that is not in its original sealed packaging (the restriction applies to makeup, cream, lotion, perfumes, and hair care products).
  • Underwear bottoms, bedding or towels are listed without explicitly showing tags and/or original packaging (this way, they’ll be considered as used) 
Note

Bumps, Closet Spotlight are non-refundable. We cannot refund the cost of a Bump or Closet Spotlight if you used them for a prohibited item that we hid or deleted.[end of note]

Remember that the same items can’t be listed twice on Vinted. If you have few items which are similar or the same, please consider the following:

  • Create one listing and mention that you have 2 or more same items in the description;
  • If you have the same items in different sizes, take pictures of both items' label sizes;
  • If you have the same items in similar colors, use pictures from different angles and add the color to the description. Please take good quality pictures in which the color of the item is easily separable.

Did you see a similar item uploaded by another member? We are constantly monitoring the catalog and removing any prohibited items. However, we don’t always notice them immediately. It would be a huge help if you could report listings that violate our rules.

Good to know:

  • We’ll notify you of the reason why we’ve deleted or hidden your listing. Items that violate our Catalog Rules aren’t restored.
  • We’ll have no choice but to suspend your account if you repeatedly fail to follow the Catalog rules.
  • We’ll have to block your account if you act against our Item authenticity policy repeatedly.
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