Community standards
The Vinted Community Standards aim at keeping Vinted open and safe for all members and creating a friendly online community. If you ever feel otherwise or spot anything that shouldn’t be on Vinted, please report it to our team.
ImportantIf you’ve disclosed your personal details to another Vinted member and think you may have been scammed, make sure to take immediate action against online attacks.
Please have a look at our Community Standards to ensure we all have a positive experience while shopping for pre-loved items:
Safety
We maintain a high personal and platform security standard as stated in our Trust and Safety policies.
For extra safety, we advise you against:
- Disclosing private information, e.g. full names, addresses, telephone numbers, or bank details while talking with other members or leaving feedback messages.
- Buying items from Vinted members outside the Vinted secure payment system (direct transfer to their bank account). No buyer protection will apply in such a case.
- Replying to spam or spoof mail containing phishing messages about your Vinted account or activity.
- Disclosing pictures of yourself or others wearing an item you’re selling with their face visible.
- Having conversations with other members outside Vinted — always use our secure conversation screen.
Before making a deal, check the member’s profile to see the feedback left by other members — you’ll know what to expect.
NoteWhen buying or selling an item, beware of bank account information requested or sent to you in a suspicious way (e.g. when a member insists on sending it as a screenshot, via SMS, or email). If that happens, be sure to get in touch with us immediately.
If someone sends you phishing messages, insults, harasses, or intimidates you by repeatedly asking for private information, or a picture of yourself wearing an item you’re selling, be sure to report them.
Hate speech & Discrimination
Ensuring you’re protected while connecting to the Vinted community is one of our top commitments. Vinted welcomes people of all backgrounds to interact while buying, selling, and exchanging their goods.
There’s no room for discrimination or hate speech towards others, including but not limited to their race, ethnicity, nationality, disability, religious affiliation, caste, sexual orientation, sex, gender identity, or serious illness.
If a member violates our community standards, we may block their account either temporarily or permanently.
If you notice members engage in inappropriate activities, such as posting insulting comments, harassing other members, or acting phishy, please report such cases. We’ll investigate and take action to resolve the issue.
Additionally, we aim to prevent potential offline harm and don’t allow any support, encouragement, or praise of terrorism. Any content related to terrorist activities, organised violence, or hate groups will be removed by Vinted. If you think an act of crime is being organised on Vinted, please report it.
Sexual exploitation & Nudity
We ask our members not to post anything vulgar, pornographic, or obscene. We have zero tolerance when it comes to communicating in a sexually explicit manner towards anyone on Vinted. Pedopornography, pornography, sexually explicit content or language, or any other type of content that displays or advocates for sexual acts will be removed by Vinted.
If someone attempts to abuse you or displays nudity or sexual imagery, make sure to report them.Private messages
Private messages between members are for exchanging information regarding the items on the platform.
Violent, hateful, racist, extremist, shocking, sexist, discriminating, pornographic, or sexual messages are strictly prohibited, including those containing descriptions of illegal and immoral acts, encouraging illegal acts or drug use, or containing links to pages with the type of content mentioned above.
Private messages should always show respect to everyone involved. Anything indecent, hateful, or illegal will be removed by Vinted, as per our Terms and Conditions.
If a private message violates our Community Standards, seems spammy, inappropriate, or even like a threat to the whole Vinted community, please help us spot it by reporting it to the Vinted team.
Prohibited items
We seek to ensure member safety when selling and buying, by encouraging everyone to:
- Get familiar with prohibited items on our Catalogue Rules and make sure your listings and items comply with the rules.
- Report sellers who list prohibited items.
If we discover that certain items violate our terms or pose any risk to our members, we may have to remove those items even if they’re not included in our Catalogue Rules list.
Authenticity
Vinted has a zero-tolerance policy regarding replicas. All luxury items must have proof listed, otherwise, we’ll hide or delete them.
We don’t allow counterfeit items, imitations, replicas, and fake branded products, i.e. the manufacturing, import, and sale of products that falsely carry the trademark of a genuine brand or give impressions of being genuine branded products, therefore infringing intellectual property rights.
Listing counterfeit items or items that imitate authentic products is against the law, third-party rights, and Vinted policies. Make sure to take a few minutes to read our Privacy Policy.